This privacy policy describes how The La Línea Guide handles personal data, both as a website and as the provider of a paid help-with-paperwork service. We collect only what we need, and we tell you what we do with it.
Who is responsible
Data controller: Mihai Bogdan Stănculescu, NIF Y8965570T, C/ Carteya nº 2, bajo 4, 11300 La Línea de la Concepción (Cádiz), Spain, operating The La Línea Guide as a self-employed professional (autónomo, IAE 763). Full identification is in the Legal Notice.
Contact for data matters: info@lalineaguide.com, or the contact page.
What data this site collects, and why
The NIE and residency service
If you ask us to help with a NIE, an EU-citizen residence certificate or a cita previa, we collect what the service needs:
- Your contact details — name, phone or WhatsApp, email — to talk to you and arrange the appointment.
- Your identity and immigration documents — passport, any existing NIE or certificate, and the specific forms your case needs — to prepare and submit your application.
- The appointment details — date, time and office.
Purpose: only to provide the service you asked for. Legal basis: performance of our contract with you (GDPR Art. 6(1)(b)); where you contact us before engaging, your consent (Art. 6(1)(a)). We do not share this data with anyone except the public administration your application is made to, and we do not use it for anything else. Retention: we keep it only for as long as your case needs and a short period afterwards for our own legal and tax obligations, then we delete it.
Newsletter subscribers
The monthly note is not yet running, so no subscriber email addresses are collected at present. When it launches, this section will name the provider and its location before any address is collected, and the “last updated” date below will change.
Analytics
This site uses Google Analytics 4, provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland), with data processed by Google LLC in the United States. Analytics tells us how many people read which posts, so we can decide what to write more of. Data is retained for up to 14 months.
Legal basis: your consent (GDPR Art. 6(1)(a)), given through the cookie banner. If you decline analytics in the banner, no analytics data is collected from your visit. Where data is transferred to the United States, the transfer is governed by the EU Standard Contractual Clauses under GDPR Art. 46.
Comments
If you leave a comment on a post, we collect your name, email address, and the comment text. Comments and their metadata are retained indefinitely so we can recognise follow-up comments from the same person.
Legal basis: your consent — you provide the data voluntarily by filling in the comment form.
Standard server logs
Our hosting provider (IONOS) keeps access logs for security and abuse prevention. These include IP addresses and may be retained for up to 30 days. We do not access or use these logs except in the case of a security incident.
Legal basis: legitimate interest (GDPR Art. 6(1)(f)) — protecting the site from abuse.
Who we share data with
By default, no one. The parties that may receive or process data:
- The public administration — for the NIE/residency service only, we submit your application and documents to the relevant Spanish authority. This is the purpose of that service.
- IONOS — hosting provider. Stores all site data on EU servers.
- Google — Google Analytics 4 pageview data, only with your consent.
- Akismet (Automattic Inc., USA) — spam filtering for comments. The email and IP of commenters are sent to Akismet for the spam check.
We never sell your data. Where a third party is outside the EU, the transfer is governed by the EU Standard Contractual Clauses (SCCs) or another adequate mechanism under GDPR Art. 46.
How long we keep your data
- Service data (NIE/residency): for as long as your case needs, plus a short period for legal and tax obligations, then deleted.
- Comments: indefinitely. You can request deletion at any time.
- Analytics: up to 14 months.
- Server logs: up to 30 days.
Your rights under GDPR
You have the right to access a copy of the data we hold about you, to have inaccurate data corrected, to request erasure, to restrict or object to processing, to receive your data in a machine-readable format, and to withdraw consent at any time for anything based on consent.
To exercise any of these rights, email info@lalineaguide.com or use the contact page. We respond within 30 days.
Complaints
If you believe we have handled your data wrongly, you can file a complaint with the Spanish data protection authority:
Agencia Española de Protección de Datos (AEPD)
C/ Jorge Juan, 6, 28001 Madrid
aepd.es
Cookies
- Strictly necessary: the cookie-consent banner stores your choice. WordPress sets a cookie when you leave a comment, to pre-fill the form next time. These do not require consent.
- Analytics: Google Analytics 4 cookies are set only if you consent through the banner.
You can change your cookie preferences at any time using the cookie settings link in the footer.
Changes to this policy
When this policy changes, the “last updated” date below is updated. Material changes are flagged in the next newsletter and in Corrections.
Last updated: 7 September 2026.